The British Assessment Bureau - ISO 9001
01229 588 114

Managed IT Support

With increasing dependency on IT, organisations need regular support to keep their networks running effectively and productively. It may not always be necessary to commit in-house resources to manage computer networks and administer routine IT tasks. This is where we can take the lead, our engineers provide ongoing support and facility management to suit your business needs, this is a popular and often more cost effective alternative.

Our team of highly experienced technicians work both remotely and on-site blending seamlessly into organisations of any size and from any sector. Managed IT Support can be a real benefit to any organisation and can be customised to suit your specific requirements. One off projects including infrastructure upgrades, specialised projects, application migration, business expansion and also relocation often requires additional IT resources on an ad-hoc basis for the life of the project.

We offer a pre-booked service which is beneficial to any business caught ‘in between’ staff or unable to justify full time IT cover. Both visit duration and frequency are completely flexible to suit your business needs. This support is one of the most cost effective services available giving access to a broad spectrum of technicians each with a wealth of knowledge and experience.

1st line support

If you become overwhelmed with everyday IT tasks or problems, our Managed IT Support can help.

Monitoring

Pro-active server monitoring identifies problems that our remote support team can fix, before they become a problem.

Holiday cover

If you are looking for holiday or absence cover - Miller Waite can fill the gap. We only recruit quality engineers and give them the best training in the business.

One off projects

System upgrades to new installations across multiple sites and technology transfers.

Help Desk

Our primary aim is to support our customers, to make the lives of people in business easier and more productive.

IT support from our in-house technicians as and when you need it. Our Help Desk service is delivered via both keyboard and telephone enabling our dedicated team to offer 'at elbow' support. This service provides support for all major software packages including all operating systems and applications. Hardware issues can also readily be resolved.

Need help with your IT Support? Call us now 01229 588 114.

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